I'll draw a distinction between places that are just rude and those that have so-so customer service. It if takes me a little longer to get an item than I'd like, or something like that, then I can be forgiving. If someone is outright rude to me, though, and nasty, then I will take my business elsewhere.
So, I went with, "Getting what I want without too much hassle."
"To the make of a piper go seven years of his own learning, and seven generations before. At the end of his seven years one born to it will stand at the start of knowledge, and leaning a fond ear to the drone he may have parley with old folks of old affairs." - Neil Munro
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