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View Poll Results: How do you feel about customer service?
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Bad customer service = no business from me
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Customer service is my highest priority, but I'm willing to make rare exceptions
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I can deal with bad service if it means getting a bargain or a great product
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As long as I get what ordered without too much hassle, I'm fine
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A lifetime guarantee is actually worth something, but fast, polite emails don't mean squat
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Who needs customer service when you have lawyers?
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29th April 08, 05:23 PM
#25
My feeling about life is that relationships are what are important. When I go to purchase an item I am looking to build a relationship. When I am selling an item I am looking to build a relationship. For me the actual sale is secondary to the relationship, because I may never have an opportunity to build that particular one again.
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