Nick(scotweb) is a member here and our official contact with the Kilt Store. You can contact him directly by sending him a private message.

The bottom line when ordering a kilt is;

Always follow the instructions given by the kiltmaker that will be making your kilt!

If your kiltmaker asks you to kneel on the floor, do it. If your kiltmaker asks for a measurement around your waist at the navel, then get a tape measure and take a measurement around your waist at the navel.

Don't use your trouser size as a guide. Don't suck in on push out. Don't use all the tricks you usually use when buying off the rack clothes.

Just give your kiltmaker the measurements they ask for. It's not hard to do.

And if you somehow measure your waist at 36" but you wear a 32" jeans SO WHAT! 32" is your jeans size, 36" is your kilt size. Just get used to it and get a kilt that fits correctly.