Kilt Misrepresented

[ardchoille]

This has happened to me on two occasions, I've been a customer of theirs since 2001. This happens sometimes when a hand-made kilt order is accidentally sent to the folks who make their rental kilts. I recently contacted Ben Fay over this exact type of situation and he fixed it for me, including accepting the return of the errant kilt and forwarding a new order to fill the original order. I'd like to add that in all my dealings with The Scotland Yard, once they have all of the information, they have always been willing to resolve any problem.