I wish I had read this before I placed an order!

I have long been interested in Don McKee's beautiful pewter belt buckles & kilt pins. Great Scot seemd to be the only "shop" that had them. (I have since found out from my trusted friend, John, at A Wee Bit of Scotland.com, that McKee has a website at scottishregalia.com)

I called & placed an order in September for a specific delivery date in October when my husband would be in Virginia for a 3 day business trip which would entitled him to bring them home duty free. Ms MacDonald (Och, the shame of it! My own clanswoman!) said that would be no problem, they were happy to comply with my wishes.

5 days before my husband was due to arrive, I called to inquire if my purchase had been sent. I got a message saying the shop would be closed for several days, but there was a pager option which I chose & left a message.

I called for the 2 days he was there & was still not able to get through to a person & left a message both times. It had not arrived by the time my husband checked out so we instructed the hotel to return it if it ever arrived & I called & left yet another message that the items would be returned & would she please call or email with an explanation. I have not received any communication whatsoever.

I find the actions of this vendor reprehensible & irresponsible. From my experience, I would not recommend this "mail order" business to anyone as they have clearly proven they can not be relied upon.