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  1. #21
    Join Date
    18th September 08
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    Northern Virginia
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    Quote Originally Posted by M. A. C. Newsome View Post
    Thinking back, the only time any clothing I purchased came in a garment bag (even an inexpensive disposable kind) was when I purchased a sport coat or suit. I wouldn't really expect a kilt to be supplied in a garment bag.

    Most of the kilts we sell at museum are shipped out, but for those picking them up in store they either usually wear them out, or we carefully fold the kilt and give it to them in a shopping bag to carry home, with verbal instructions on how to hang it once they reach home to avoid wrinkles. Never had a single person ask for a garment bag.

    This has been my experience with my kilts. Two were shipped from Scotland and arrived carefully folded up in a box. One was from Matt and as carefully wrapped as the two from Scotland. One was delivered at a local Games and it was placed inside a carrier/shopping bag. One was picked up a local Scottish shop and the shopkeeper had put it on a hanger. I've yet to receive any kilt or garment bag, or even a kilt hanger, with a kilt.

    I bought a jacket and vest from HR and received it carefully folded up and wrapped in a plastic bag inside of a cardboard box. It was exactly what I ordered and their service was first rate (we exchanged several e-mails before I ordered).

  2. #22
    Join Date
    14th March 09
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    790
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    Quote Originally Posted by GlassMan View Post

    I've a Hector Russel kilt that I purchased through their San Francisco store and received only the highest quality service and exceptional packaging. I find it interesting that they seem to have much better service and practices at their two North American locations than at their Glasgow store. Perhaps the problem isn't Hector Russel but those Glaswegians?

    it may be that stores way of dealing with things i guess im just glad im not dealing with them again when i get mine ,im going to buy a kilt roll carrier for when i go to pick mine up ,
    weegies(folk from glasgow) eh always trying to save a few quid when they can ,
    "CAN I POINT OUT I WASN`T EXPECTING A KILT CARRIER" as such i know they can cost anything from £50 upwards i just expected something a bit more practical than a plastic bag for such a purchase ..if i bought a suit half the price i`d have gotten the thing in a basic suit carrier with a hanger not some plastic bag ,

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