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  1. #1
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    14th March 09
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    Exclamation kilt in a bag ...What in the World!

    i was wondering if anyone have bought a kilt from hector russell in glasgow and if they have can they tell me how they received the kilt and also what sort of service they had .

    the reason im asking is my close friend is getting married this year and i was the one who told him to go there for his kilt as at the time they seemed the best choice .....well so i thought so he went a few months ago on a saturday was given a good price for everything and he was really happy instead of getting the kilt that day he waited for a day when we could both go together and get fitted ......when we went back it turned out the guy who gave him the quote was reading from the wrong book so they wanted a extra £200 for his kilt and it wasnt even the tartan he wanted either so after much debate and humming and hawing he managed to get a cooper tartan he liked it ended up with him being so angry at all the hassle he just bought the kilt and decided to buy the the rest of the gear off ebay

    now on saturday he picked up his kilt on arrival he was expecting the kilt to be in a cheap basic kilt carrier he wasnt expecting it to be fancy or anything but the staff then walked out with his kilt wrapped up in a plastic hector russell carrier bag now i dont know how shops work and what have you but to have a kilt folded up in standard carrier bag somewhat of a kick in the teeth £320 for a kilt to have it wrapped up like some cheap jumper is a bit insulting of you ask me

    im due my kilt from the same place in a few weeks and im worried it`ll be the same for me now surely they can afford some sort of basic kilt carrier for folks or am i expecting too much it just seems to me the shop is lacking that service and standards youd expect from those shops... one thought is with us being "natives" so to speak that the good service is reserved for the "tourists"

    any views would be great
    scott

    ( ps anychance the title can be changed to something better than the phrase what in the world as its the last type of pharse id say )
    Last edited by skauwt; 9th April 09 at 01:11 PM.

  2. #2
    Join Date
    19th February 08
    Location
    Seattle, WA: N 47° 40' 50.109";W 122° 17' 14.7726"
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    My hand-sewn tank came in a plastic bag, but it was mailed. When I ordered my jacket and waistcoat, they came in a cheap garment bag, and it even had a zipper. I don't think that there are any "cheap" kilt carriers out there to give away. And a kilt on a hanger isn't going to fit into a garment bag by itself. I wouldn't worry too much about the bag part.

    But the rest, with the wrong tartan, etc.. That's just inexcusable. Your friend is a better man than I. I would have never purchased a kilt in the wrong tartan.
    The Barry

    "Confutatis maledictis, flammis acribus addictis;
    voca me cum benedictis." -"Dies Irae" (Day of Wrath)

  3. #3
    Join Date
    21st December 05
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    Hawick, Scotland
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    I've had kilts supplied with free carriers from Houstons of Paisley and from The Kilt Shop of Galashiels but it is by no means standard practice for a shop to supply a kilt carrier, even with a £300 kilt.
    Regional Director for Scotland for Clan Cunningham International, and a Scottish Armiger.

  4. #4
    Join Date
    10th December 06
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    Toronto, Ontario, Canada
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    I think you may be expecting too much, I've not dealt with that Hector Russell, but we have a Hector Russell here in Toronto and they have always been highly professional. I've spent as much as £400 on a kilt in the past and have never been given a garment bag or kilt carrier. As a contrast when I bought my Tuxedo, and several suits I have been given a garment bag for those.

  5. #5
    Join Date
    18th July 08
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    SouthEastern Oregon
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    My kilt arrived to me on a hanger covered with a clear plastic bag.

    I ordered mine from a shop in Portland, Oregon who got it from Scotland. So I am not sure how it came across the pond. But when I received it, it was strictly no frills.

  6. #6
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    14th March 09
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    perhaps i am expecting too much , i guess i was expecting a higher standard from them than they actually offer i certainly wont be going back there again thats for sure,
    i wasnt expecting the proper kilt carrier as such but a standard bag that you would get at a shopping store in my views is a bit sad you get better type bags at a dry cleaners compared to the bag he got it in ,at least he wasnt too upset at the tartan he was just thankful the colours had been alright but for a man to go through that carry on with his first kilt is a dissapointment and im expecting the same service when i pick mine up ,

    i think i`ll be buying a kilt carrier for the day i go to pick it up heres hoping its rolled and not folded

  7. #7
    Join Date
    17th December 07
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    Hi Scott--
    You might want to consider wearing the kilt out of the store, or at least trying it on before you leave.
    Either way--

    Good Luck,
    Scott

  8. #8
    Join Date
    14th January 08
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    I have had several shipped from overseas, all were folded into quarters before being put in a shipping bag. And only two of them came with basting stitches in place to keep the pleats from getting messed up. After some hanging in the bathroom on a proper kilt friendly hanger and a good steaming the wrinkles were all gone. Shouldn't cause any lasting problems. Pretty standard service, unless you were buying the whole jacket, sporran, ghillies, hose, kilt, shirt, tie, flashes, belt and buckle, sgian dhub package, in which case they might feel like you deserved the extra mileage of a nice inexpensive hanger/nylon bag to carry it all in. But don't count on it these days. Margins are thin and getting thinner.

  9. #9
    Join Date
    7th February 09
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    Georgia, USA
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    Quote Originally Posted by ForresterModern View Post
    I have had several shipped from overseas, all were folded into quarters before being put in a shipping bag. And only two of them came with basting stitches in place to keep the pleats from getting messed up. After some hanging in the bathroom on a proper kilt friendly hanger and a good steaming the wrinkles were all gone. Shouldn't cause any lasting problems. Pretty standard service, unless you were buying the whole jacket, sporran, ghillies, hose, kilt, shirt, tie, flashes, belt and buckle, sgian dhub package, in which case they might feel like you deserved the extra mileage of a nice inexpensive hanger/nylon bag to carry it all in. But don't count on it these days. Margins are thin and getting thinner.
    My thoughts exactly. My experiences from ordering overseas have been the same, but honestly I epxected my kilt to be shipped in a shipping bag. What I didn't expect was for the postal carrier to wad it up and shove it in the mailbox when he is supposed to bring oversize items to the door.

    Times are very tight and will probably only get tighter before things get better.

  10. #10
    Join Date
    24th August 06
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    I would probably ignore the bag and focus on the kilt. If the kilt is first rate I would be happy with a paper bag. It is no good to buy a lesser quality kilt because it came in a nice carrier.
    Mark Keeney

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