Ever Heard of Them?

[Heather MacCain]

@Chukta, I have seen this complaint of your before here @ XMTS and asked to contact us so we could figure out what happened and help. I received no answer to my message though. I am sorry about your bad experience with our company but can assure you that none of our current employees could possibly advice that "medium" means "casual" kilt. Our e-commerce staff is well trained and it's hard for me to believe someone could say this. Maybe the situation described took place before we had a chance to launch our staff training programme... Anyway, we are still happy to discuss this case as we would not like any of our customers to be not satisfied with our service.

[Chukta]

@Chukta, I have seen this complaint of your before here @ XMTS and asked to contact us so we could figure out what happened and help. I received no answer to my message though. I am sorry about your bad experience with our company but can assure you that none of our current employees could possibly advice that "medium" means "casual" kilt. Our e-commerce staff is well trained and it's hard for me to believe someone could say this. Maybe the situation described took place before we had a chance to launch our staff training programme... Anyway, we are still happy to discuss this case as we would not like any of our customers to be not satisfied with our service.

Heather,
I responded to your email several weeks ago, and still awaiting a reply.
Chukta