Quote Originally Posted by beerbecue View Post
Hi All,

I ordered a glengarry, it was too big, returned for refund to PayPal, as agreed upon in an email....

Well, now the hat was delivered back to the vendor 5 days ago, and my recent emails have gone unanswered and no refund has been issued..

Has anyone had recent contact? I can't tell if the vendor can't send emails or is just refusing to.......
As long as it has not been 30 days since the completion of the auction, and you paid with Paypal, you can file a paypal grievance and they will suspend the funds transfer pending the outcome of their review. You can also dispute the charges on a credit card if that was used in the payment. Third, elevating your more and more frequent emails from the " I am unhappy with this transaction and want a refund" to "I remain unhappy and will be filing a grievance with ebay and Paypal and considering filing poor feedback with Ebay" level to the "I have cancelled my credit card payment for this transaction and will be filing poor feedback on ebay unless the payment is returned forthwith (used your own language)". Just make sure to keep the pressure on, maintain copies of your communications, maintain your cool and businesslike manner, and get it all done within 30 days of payment so that you can actually file the grievances as described above. I hope when you returned it you did so in such a way to prove that it actually got back to the original vendor (trackable shipping with delivery verification).

Hope this helps. Good luck.

jeff