I have to agree with BrianK. You have a perfect example of why he is not still in the Service. Speak your piece to his super.

Remember. a whole nation once thought it okay to own other men as property. Just because he is loud and well spoken doesn't make him right.

Talk to his boss ASAP. He may just simply be ignorant and in need of educating.

I worked at Barns and Nobles in the past and know the chain is not always communicative.

J