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  1. #1
    Join Date
    24th September 04
    Location
    Victoria, BC Canada 48° 25' 47.31"N 123° 20' 4.59" W
    Posts
    4,360
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    Would everyone please note.

    At any time you experience a problem logging into the site......

    Scroll down to the bottom of any page of the forum.
    In the bottom right corner you will see some buttons.
    The first button says "Contact Us".
    Clicking that will send an error message directly to me via email.
    The email will include your current IP address.
    I will then check that with our banned IP address list.

    This is the best method of contacting me if you are having any problems. It is done via email so you do not have to be logged in to use it.
    Steve Ashton
    Forum Owner

  2. #2
    Join Date
    27th October 09
    Location
    Kerrville, Texas
    Posts
    5,711
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    8 Post(s)
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    Quote Originally Posted by Steve Ashton View Post
    Would everyone please note.

    At any time you experience a problem logging into the site......

    Scroll down to the bottom of any page of the forum.
    In the bottom right corner you will see some buttons.
    The first button says "Contact Us".
    Clicking that will send an error message directly to me via email.
    The email will include your current IP address.
    I will then check that with our banned IP address list.

    This is the best method of contacting me if you are having any problems. It is done via email so you do not have to be logged in to use it.
    Steve, when I happen to catch an IP address that's banned, it won't let me get to the forum at all. It just gives me a page that says my IP address is banned by the administrator, and won't let me even see the forum, much less get to it. So I'm not sure this method of using the "contact us" button will work, since that button is not available when a person finds their IP address banned.

  3. #3
    Join Date
    6th July 07
    Location
    The Highlands,Scotland.
    Posts
    15,798
    Mentioned
    18 Post(s)
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    0 Thread(s)
    Quote Originally Posted by Tobus View Post
    Steve, when I happen to catch an IP address that's banned, it won't let me get to the forum at all. It just gives me a page that says my IP address is banned by the administrator, and won't let me even see the forum, much less get to it. So I'm not sure this method of using the "contact us" button will work, since that button is not available when a person finds their IP address banned.
    Yes indeed, that was precisely one of the problems I had.

  4. #4
    Join Date
    15th July 08
    Location
    Victoria BC
    Posts
    331
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    I was in Steve's shop last week for hose and we got to talking re: spammers. He told me that he literally spends hours per day keeping the hounds at bay so we can enjoy a spam free experience at X-marks.

    I had no idea how much behind the scenes work was needed.

    I think kudo's are in order for the chief.

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