interesting, very interesting

**MrLion** · 2nd April 12, 04:20 PM

Originally Posted by The Wizard of BC

Interesting yes, as I had just the opposite experience with Glengarryhats.com.

The Victoria Opera needed 4 Balmorals and 4 Glengarrys, all in different sizes.
And the Opera gave me a very short suspence time. I placed an order and sent an email asking for a confirmation that my order could be fulfilled within the deadline. I had seen this thread so was a bit concerned.

I got an email response from Ian within an hour of placing the order. He confirmed that he had all the sizes in stock and that I should receive the order within my short suspense.

All the hats arrived here today. Five days from order, to hats in hand.

My full order arrived. All the hats are the correct size and have the correct color and banding that I ordered.

I really wasn't expecting a high quality item given the price difference between "Glengarry hats" and "Bob Mackey" but I have to tell you I am very pleasantly surprised. I find the quality of Glengarry hats to be, at least comparable, if not slightly better. These are not some inexpensive import.

Time will tell as these hats are worn during the production. I will be getting these hats back after the show closes so will be able to review the quality better after they have been worn.

All in all I found glengarryhats.com offered very good service, quick shipping and a quality product. Each hat was even in its own wrapping in its own custom box.

I will be ordering from them again.

I too have had good luck with Glengarryhats.com: good e-mail communications, quick shipping, good value.
Wonder what happened to your order sailortats? Sorry to hear of the misfortune.

**starbkjrus** · 3rd April 12, 10:27 AM

I'm trying to quote Steve here but quote is not working (I was able to do it in another thread).

I too have had good experience with Glengarry Hats. Once it was taking inordinately long and no response to Email so I called and my order was shipped that afternoon.

**sailortats** · 3rd April 12, 06:47 AM

After reading what you all are saying I am even more baffled. My experience with Glengarry Hats was a disaster. Totally opposite from what you have been saying. I certainly cannot explain it. I suppose there is always that 10% that things go wrong for whatever reason. I was pleased to note that my refund was authorized by Ian immediately. I guess my problem is just one of those unexplained happenings.