Hello, I know that I am a new member, but something interesting happen to me today. I called UK at their Seatle store. I ended up in voice mail hell and never spoke to anyone regarding my order. Now that said, I have ordered in the past with no problems. According to their voice mail and online info they are open today. Yes, I don't use computer to order and pay, that is me. Are they too big now to be nice and talk to people. Other voice mail service direct you to an operator, not there service. There voice mail directs you a specific individual, unfortunatly I don't know if that person is working today. So I guess you have to call each extention until you find someone who answers the phone.

I guess customer service is out, well maybe that is the future no personal contact just email. Oh well, I guess they lost a sale in there boots. But who cares about 300.00 sale, apparently not them.

Cheers.