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  1. #1
    Join Date
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    Thumbs up Kudos to Flamingo Kilts!

    It's always nice when you order a kilt (or anything else for that matter) and it arrives and everything is perfect. It's those times when things go askew for whatever reason that the real customer service kicks in and you know what kind of people you're dealing with.

    That being said, I offer my kudos to Sydnie at Flamingo Kilts. A recent kilt arrived with some unexpected problems. He gave me first rate treatment and made everything right. I now have a fine new custom kilt and look forward to doing business with Sydnie and Flamingo Kilts in the future.

    Thank you Sydnie!

    Mark
    [SIZE="2"][B]From the Heart of Midlothian...Texas, that is![/B][/SIZE]

  2. #2
    Panache's Avatar
    Panache is offline
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    Mark,

    So where are the pictures?

    I'm sure that Sydnie (who is one of the Ladies of XMTS by the by ) and all the rest of of us would appreciate seeing her work modelled.

    Cheers

    Jamie :ootd:
    -See it there, a white plume
    Over the battle - A diamond in the ash
    Of the ultimate combustion-My panache

    Edmond Rostand

  3. #3
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    That is always good to hear. Customer service like that will bring them a lot of future business.
    I don't believe the idea is to arrive in heaven in a well preserved body! But to slide in side ways,Kilt A' Fly'n! Scream'en "Mon Wha A Ride" Kilted Santas
    4th Laird of Lochaber, Knights of St Andrew,Knight of The Double Eagle
    Clan Seton,House of Gordon,Clan Claus,Semper Fedilas

  4. #4
    Dan R Porter is offline Membership Revoked for repeated rule violations.
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    I agree

    I just bought some hose cuffs from sydnie and let me tell you, there is something about knowing your item was made with care as opposed to an automated machine on an assembly line. Great service and great products!

  5. #5
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    I'd also like to thank Mark for his patience and understanding while we corrected the situation -- having a great customer makes great customer service even more rewarding.

    And yes, I'd love to see pictures too!
    Proudly Duncan [maternal], MacDonald and MacDaniel [paternal].

  6. #6
    Join Date
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    Quote Originally Posted by Panache View Post
    Mark,

    So where are the pictures?

    I'm sure that Sydnie (who is one of the Ladies of XMTS by the by ) and all the rest of of us would appreciate seeing her work modelled.

    Cheers

    Jamie :ootd:


    Um... Only if it has good captions... She's good at explaining things, though.
    I tried to ask my inner curmudgeon before posting, but he sprayed me with the garden hose…
    Yes, I have squirrels in my brain…

  7. #7
    BEEDEE's Avatar
    BEEDEE is offline
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    No picture, it didn't happen!

    Brian

    :ootd:

    In a democracy it's your vote that counts; in feudalism, it's your Count that votes.

  8. #8
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    The photo quality is not grest,but here are pics of my Flamingo kilt, and I second the kudos, Sydnie is great to work with!

    http://www.xmarksthescot.com/forum/f...light=Flamingo

    Geoff Withnell
    Geoff Withnell

    "My comrades, they did never yield, for courage knows no bounds."
    No longer subject to reveille US Marine.

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