Quote Originally Posted by Heather MacCain View Post
As for the “designed in Scotland” labels you find deceptive, I cannot agree with You. The designs of items bearing such labels are Scottish and therefore the label is in the right place.
I am a reasonable person myself but I remember instances when I bought items which I later found lacking the qualities I searched for. Many a time I blamed advertisers, producers and the sellers. I found after some time that it was often my fault not being careful enough and buying things at a moment’s impulse. Maybe that’s just me but honestly ask yourself how many wrong buys did you make in your life. That’s why at HoS we try to work with our customers and we apply our returns policies when they are not happy with the product they get.

All in all, I would like to say that the problem is not in the labels but more often in our minds. Once we are both open for discussion and criticism we can always reach a mutually satisfying agreement.
I am not trying to 'pick a fight' or anything, just clarify something. Also, please keep in mind that I'm NOT just talking about the GB franchises, but ANY store in ANY country selling kilts with that tag...

If you don't think it's being deceptive, then why don't the labels simply state EXACTLY what the product IS rather than what it is 'SIMILAR to'. Isn't a garment's label there to inform the customer of the details of what they're buying? If so, shouldn't it read:

'100% Acrylic (or whatever the material is) / Made in Pakistan'

That could possibly deter sales, so I assume that's the reason it's not clearly stated. Instead, the tag does NOT inform the customer where the material is woven or the kilt was made. How does NOT describing the material content / country of origin on the tag serve any purpose?

Wouldn't it be more 'honest' to just leave the tag OFF the kilt and not give ANY desription of 'Authentic Woven tartan / Designed in Scotland'?