hemmed casual

[NewEnglander]

This winter I purchased a casual kilt from Burnett's & Struth. The review of it is HERE. I had ordered the kilt with the length that works well for my USA Kilts casual and Utilikilt mocker, 22 inches. But the measurement page for B&S requires you to add a rise. After some consideration I went for the shortest rise (1.5") thinking that this would give me a more traditional waist for a kilt that will very likely be my "tank" for the foreseeable future. After wearing it for a while I realized that it was not comfortable for me to wear it at my "traditional" waist. I felt like I was wearing a corset and it gave me a less than flattering barrel shape to my midsection.
So I contacted B&S and after a few emails with Brandon arranged to send the kilt back up to be altered. Instead of having them rebuild the top of the kilt (an estimated $225) I asked to have them hem the bottom of the kilt for $49.50, plus a cleaning fee. After about 3 weeks (most of which the kilt spent in the mail between Connecticut and Canada and back) I have the kilt back and I couldn't be happier. It feels a bit heavier down on the bottom, but perhaps it'll just add the to the swish factor! On to the pics...

Before (you can't see the top of the kilt because of the waistcoat, but notice the portion of the sett at the bottom):



After (again note the sett and the more "jeans" waist height):



Close-up of stitching:



My thanks again to Brandon at B&S. You were very patient with my questions and I look forward to my next B&S kilt (especially now that I know what measurements to order!)

[James C]

This winter I purchased a casual kilt from Burnett's & Struth. The review of it is HERE. I had ordered the kilt with the length that works well for my USA Kilts casual and Utilikilt mocker, 22 inches. But the measurement page for B&S requires you to add a rise. After some consideration I went for the shortest rise (1.5") thinking that this would give me a more traditional waist for a kilt that will very likely be my "tank" for the foreseeable future. After wearing it for a while I realized that it was not comfortable for me to wear it at my "traditional" waist. I felt like I was wearing a corset and it gave me a less than flattering barrel shape to my midsection.
So I contacted B&S and after a few emails with Brandon arranged to send the kilt back up to be altered. Instead of having them rebuild the top of the kilt (an estimated $225) I asked to have them hem the bottom of the kilt for $49.50, plus a cleaning fee. After about 3 weeks (most of which the kilt spent in the mail between Connecticut and Canada and back) I have the kilt back and I couldn't be happier. It feels a bit heavier down on the bottom, but perhaps it'll just add the to the swish factor! On to the pics...

Before (you can't see the top of the kilt because of the waistcoat, but notice the portion of the sett at the bottom):



After (again note the sett and the more "jeans" waist height):



Close-up of stitching:



My thanks again to Brandon at B&S. You were very patient with my questions and I look forward to my next B&S kilt (especially now that I know what measurements to order!)

Happy to see the kilt has been altered to fit you comfortably. Happy to help and thank you for the nice review of your new kilt.

[ShaunMaxwell]

I had the same problem on a kilt I ordered from B&S about a year ago...

Not being real tall (5'7"), I couldn't use the website to order the kilt, as they didn't have a length short enough to make the kilt the proper length including the rise. I called and spoke with someone there and explained that I wanted the kilt to be 22" from the top of the apron to the bottom of the selvedge edge, and they said no problem. So, I typed up and email and was very explicit about the OVERALL length of the kilt and placed my order. I then received a confirmation for 22" + 2" rise. I emailed back and subsequently received a corrected confirmation for a 22" total length.

Unfortunately, when I received the kilt, it was 22" + a 2" rise!

I contacted B&S and told them that the kilt was too long and that I didn't want it to be hemmed, as I wanted the selvedge edge. After a bit of investigating about what happened on their end, I received an apologetic email informing me that they would be remaking the kilt to the correct measurements. They even sent me a check to cover the cost of the return shipment.

I wish their system of inputting measurements was a bit less confusing, as I know of at least one other on the forum who has received a too-long kilt.

That being said, however, B&S certainly handled the situation in such a way that would make me want to do business with them again. And did I mention that the kilt is great too?

[NewEnglander]

Because I was unsure about the measurements I called to place my order. I know that they've very recently updated their website to accommodate different lengths (ie for those of us that aren't freakishly tall).
You're absolutely right that the customer service from B&S as well as the kilt itself is excellent.