Quote Originally Posted by Burly Brute View Post
Patience is a virtue, good customer service expected. I can't say yay or nay either way, but from weather reports I am sure it was quite a struggle to get stuff done. Just don't base all feelings off one experience. God bless and good luck!


Snow doesn't impact email.

Proper, prompt responses from vendors are not an unusual request. If weather delays the arrival of raw materials and the shipping of finished goods, this does not change the hours required to construct the garment. When raw materials are delayed, that's when vendors have spare time. This is when they should send out a "heads up" that finished goods will be delayed by an extra few weeks.

This sends out the answer before the question is even asked by the buyer.