X Marks the Scot - An on-line community of kilt wearers.
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20th January 11, 11:49 AM
#7
 Originally Posted by Jay
Snow doesn't impact email.
Proper, prompt responses from vendors are not an unusual request. If weather delays the arrival of raw materials and the shipping of finished goods, this does not change the hours required to construct the garment. When raw materials are delayed, that's when vendors have spare time. This is when they should send out a "heads up" that finished goods will be delayed by an extra few weeks.
This sends out the answer before the question is even asked by the buyer.
Only problem, Jay, with this simple scenario is that you have not included into the equation the human factor, that the humans also are having problems moving around, getting to and from work, thus making staffing shortages likely, meaning fewer people to try to check up on things and send out those "delay" emails. Never mind power outages and other communications failures that also follow along with bad weather. Really bad weather can cause catastrophic trickle down consequences, as is evidenced by the recent closures of several US airports by snow in the last couple months.
Scotweb are usually pretty compulsive about responding to emails within a day or two at most, if they have an answer to give you.
j
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