X Marks the Scot - An on-line community of kilt wearers.
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22nd September 09, 02:46 AM
#1
I did a negative review several weeks ago after ordering, having my papypal account charged hearing nothing for 6 weeks, getting no replies from them to multiple emails, then after exhanging info on their chat line had customer service tell me that they could not help me find out anything about my order (now that is what I needed from customer service---absolutely NO service). At that point I pulled the plug and asked for a cancellation of my order and reimbursement from Paypal. Paypal took a couple weeks to investigate and then refunded my money. Pure frustration and a waste of my time, regardless of how good their prices look. At least I am not out my costs, though.
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22nd September 09, 09:29 AM
#2
Some encouraging news
Shortly after they introduced themselves on line, I did a small order just to test them out. Just a black balmoral bonnet, and a pair of Glenfinnian shoes.
The first item was stock probably but I expected the second item to be special order since it is in a large size. Order was placed on 29 May.
Two days ago, after making an inquiry on-line for the status, I received a notice the items have been shipped.
Now to wait and see how long it takes to arrive. And then what kind of quality and fit the items are.
So the jury is still out on my part.
Tom
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